SendX features: what you get on each plan
SendX sells one plan priced by contact count, so no marketing feature is locked behind a tier: A/B testing, automation, segmentation and full API access are on every tier. The gating sits elsewhere. Around twenty capabilities live outside the plan as add-ons, and eight are billed separately. Sources checked 27 August 2026, the SendX pricing page and the SendX Help Center.
Feature matrix
| Feature | Included | From plan | Verdict |
|---|---|---|---|
| Email campaigns | Yes | Every tier | One plan, no campaign gate |
| Contacts stored | Partial | Every tier | The tier you buy is the cap |
| Monthly email sends | Yes | Every tier | Unlimited to opted-in contacts |
| A/B testing | Yes | Every tier | No upgrade needed, unusually |
| Drip and visual workflows | Yes | Every tier | Automation carries no tier gate |
| AI email editor | Yes | Every tier | Same editor at every contact tier |
| Forms, popups and landing pages | Yes | Every tier | Bundled into the single plan |
| Audience segmentation | Yes | Every tier | No advanced-segment upsell |
| Email analytics | Yes | Every tier | Reporting is not tiered |
| Full API access | Yes | Every tier | Editor states no upgrade needed |
| 24/7 standard support | Yes | Every tier | Included with the subscription |
| Free trial | Partial | Trial | 14 days, 500 contacts, 500 sends |
| Custom Reply | Yes | Free add-on | Bundled, opt-in toggle |
| Bot open and click filtering | Yes | Free add-on | Bundled, opt-in toggle |
| Read time insights | Yes | Free add-on | Bundled, opt-in toggle |
| Dynamic sender | Yes | Free add-on | Bundled, opt-in toggle |
| Spread sending | Yes | Free add-on | Bundled, opt-in toggle |
| Campaign auto warm-up | Yes | Free add-on | Bundled, opt-in toggle |
| Campaign time to live | Yes | Free add-on | Bundled, opt-in toggle |
| Autofill popups and forms | Yes | Free add-on | Bundled, opt-in toggle |
| Blog posts | Yes | Free add-on | Bundled, opt-in toggle |
| Transactional email | Partial | Paid add-on | Own subscription and overage |
| List cleaning and verification | Partial | Paid add-on | Own subscription and overage |
| Threat checks | Partial | Paid add-on | Own subscription and overage |
| Dedicated IP address | Partial | Paid add-on | Billed annually per IP |
| Inbox placement testing | Partial | Paid add-on | Charged per block of tests |
| Inbox warm-up | Partial | Paid add-on | Monthly, scales with daily volume |
| Live warm-up with seed lists | Partial | Paid add-on | Separate monthly subscription |
| Elevated support | Partial | Paid add-on | $225/month, paid plans only |
| Professional deliverability services | Partial | Paid add-on | Separate monthly subscription |
What the matrix does not show
The pricing page’s claim holds: no feature gates, no tier locks, because there is only one tier of features. The From plan column shows where the real line falls. Eleven rows say Every tier and nine say Free add-on, opt-in rather than sold. The eight Paid add-on rows cost money on top of the subscription, and they are not fringe: transactional sending, list verification, a dedicated IP, inbox testing and warm-up are the deliverability toolkit competitors fold into an upper tier.
One figure is quoted above. The two editor surfaces publish different contact-tier ladders, so tier prices are left to the pricing tab, and the add-on prices appear on one surface only, reported here as gating rather than as amounts. When the trial ends the team locks, though contact data is kept.
Continue reading
Contact-tier costs and the add-on bill are on the SendX pricing page. The overall assessment is in the SendX review, hostnames and ports are under SendX SMTP settings, and comparable platforms sit under SendX alternatives.
This review follows our email infrastructure testing methodology. We disclose affiliate relationships in our editorial independence policy.
