
| Feature | Included | From plan | Verdict |
|---|---|---|---|
| Email delivery | Partial | Pay per send | Free plan delivers nothing at all |
| Contacts and lists | Yes | Free | Unlimited, stated on two surfaces |
| Drag and drop builder | Yes | Free | Stated on two surfaces |
| Custom fields | Yes | Free | Bullet on the free card |
| Attribute based segments | Yes | Free | Activity segments cost more |
| Integrations via Zapier | Yes | Free | Only route published, no native list |
| Email support | Yes | Free | No other channel named |
| Activity based segments | Yes | Pro | The split inside segmentation |
| Audience targeting | Yes | Pro | Bullet on the Pro card |
| Autoresponders | Yes | Pro | Bullet on the Pro card |
| Journeys and automation | Yes | Pro | Sold on the homepage without a tier |
| SMS marketing | Yes | Pro | Bundled, not a separate ladder |
| Webhooks | Yes | Pro | Features page states no tier |
| Dedicated sender domains | Yes | Pro | Features page states no tier |
| Dedicated IP | Yes | High Volume | Two prices published, see below |
| Deliverability consultancy | Yes | High Volume | One to one, top plan only |
| Templates | Yes | — | Over 100, never on a plan card |
| API | Yes | — | Sold twice, priced nowhere |
| Transactional email | Yes | — | Homepage only, no tier, no docs |
| Team seats | Yes | — | Unlimited on the Studio edition |
| Reporting | Yes | — | No tier on any surface |
| Signup forms | Yes | — | No tier on any surface |
| White label | Partial | — | One blog post, no tier, no price |
| A/B testing | Unknown | — | Not mentioned on any live page |
| Landing pages | Unknown | — | Not mentioned on any live page |
Sendloop publishes two price scales that are easy to read as one. The self-serve ladder is Free at $0, Pro at $39 and High Volume at $235 a month, with subscriber bands running from 500 to 45,000 on Pro and 50,000 to 500,000 above it. The homepage sells a different axis entirely: Sendloop, Studio from $690, MDS from $1,750 and On-Premise at a $980 licence fee. These are editions, not rungs, and no Sendloop page ever puts all seven in one table.
The blanks have a cause worth stating. Sendloop’s help centre resolves in search results but fails to fetch, and the help portal linked in its own navigation is a Notion space that renders nothing without JavaScript. There is no readable documentation surface, so eleven rows carry no tier and two carry none. A/B testing and landing pages are marked unknown, not absent: the marketing pages simply never mention them, which is not the same as the product lacking them. The company itself is alive: 2026 copyright, open signup, working login.
Plan costs and subscriber bands are on the Sendloop pricing page. The overall assessment is in the Sendloop review, and hostnames and ports under Sendloop SMTP settings, and comparable platforms under Sendloop alternatives.
This review follows our email infrastructure testing methodology. We disclose affiliate relationships in our editorial independence policy.