Ecommerce email platform
Drip logo

Drip features: what you get on each plan

Last verified Aug 27, 2026
Feature TL;DR (August 2026)
Drip sells one plan, so almost nothing here is gated by tier — the limits are hard caps instead. Every account is capped at 50 active workflows no matter what you pay, landing pages do not exist natively, and SMS is US-only and has to be switched on by a support ticket. Sourced from Drip’s pricing page and help center, both consulted on 27 August 2026.

Drip prices on active contacts and send volume rather than on feature tiers, which changes what this page can usefully tell you. On a Mailchimp or a Brevo the question is which plan unlocks this. On Drip the answer is nearly always the plan you already have, and the real constraints sit somewhere else: in account-wide ceilings, in features that route to a third-party product, and in one capability that the vendor’s own documentation tells you not to buy Drip for.

Feature matrix

FeatureIncludedFrom planVerdict
Email templatesYesStandard50+ templates, drag-and-drop builder
Visual workflow builderYesStandardHard cap of 50 active workflows
Workflow split testsYesStandardPaths A through E, random assignment
Email split testingPartialStandardFour variations, one variable only
Dynamic segmentsYesStandardAuto-updating, no tier gate
Onsite pop-upsYesStandardBehavior-triggered, included at entry
Embedded formsYesStandardStatic opt-in, GDPR-compliant
Landing pagesNoLeadpages integration, nothing native
SMSPartialAdd-on, US onlySupport ticket plus separate billing
MMSPartialSame SMS add-onBilled as three message segments
Liquid personalizationYesStandardLive customer data inside content
Tags, custom fields, eventsYesStandardFree-form customer data model
Customer timelinesYesStandardFull per-person activity history
Revenue and engagement reportingYesStandardInsights tied to order revenue
Custom conversion trackingYesStandardYou define the event and its value
Open API accessYesStandardIncluded at the entry tier
Sub-accountsYesStandardUnlimited, no per-account fee
Free migrationYesStandardVendor-run, included at entry
Personalized onboardingYesStandardIncluded at the entry tier
Email supportYesStandardAll paying plans, no upsell
Live chat supportPartial$99/mo tier and upEntry tier gets email only
The line that costs people money is SMS. Drip’s own product information page lists “companies requiring SMS marketing” under who the platform is not designed for, and calls itself email-first. The help center simultaneously documents a full SMS product. Both are true: SMS exists, but it is US-only, requires the Support All People feature, has to be enabled by writing to support, needs A2P 10DLC registration, and starts a second billing tier from $39/mo on top of the email plan.

Feature by feature

Drip email templates

Templates ship with every account at the entry tier. Drip’s product documentation puts the library at 50+ templates behind a drag-and-drop builder, with personalization driven by live customer data rather than static merge tags — Liquid is available throughout, so a template can branch on a tag, a custom field, or a tracked event without leaving the editor.

The gap worth knowing about is on the testing side rather than the design side. A single email campaign can carry a split test of up to four variations, but the help center is explicit that it is one variable or the other: “You can’t do both a subject line AND a content split test.” A winner is picked on open rate or click-through rate after a duration you set yourself, then sent to everyone outside the test pool. That is meaningfully narrower than the multivariate testing on a Mailchimp Standard plan, which combines three of four variables across eight cells. If your template program depends on isolating interaction effects, Drip will not measure them for you.

The other limit is structural rather than numeric. Because Drip has no native landing page builder, a template that ends in a conversion has nowhere on-platform to send people; the documented route is the Leadpages integration, which adds someone to a campaign or triggers a workflow after an action on a Leadpages asset. That is a second vendor and a second bill for something Klaviyo, Brevo and MailerLite all include.

Templates, Liquid and split testing are all included at the entry tier. The constraint is what a split test can measure, not who is allowed to run one.

Drip workflows

The visual workflow builder is the core of the product and is not tier-gated either. Workflows combine triggers, actions, decisions with yes/no branches, delays measured in minutes through days, goals that pull contacts toward an end state, split tests, and an explicit exit — a complete automation vocabulary at $39/mo.

The ceiling is the thing to plan around, and it is unusual. The pricing page advertises “up to 50 workflows,” and the help center states the rule in a harder form: “If you joined Drip after June 2020, your account allows a maximum of 50 active Workflows.” That cap is account-wide and does not appear to move with spend, which means a store running per-collection abandonment sequences, per-segment win-backs and seasonal campaigns can meet it while still paying an entry-tier bill. Current usage is visible under Settings, Billing, Plan Usage — worth checking before a migration rather than after.

One behavior catches people out on migration: workflow triggers are not retroactive. A trigger fires only for contacts who meet its condition after the workflow goes live, so importing a list and switching on a “purchased in the last 30 days” automation will not sweep up the history you just imported. Backfilling means a one-off campaign or a bulk tag applied by hand.

Workflow split tests are more capable than campaign split tests: paths are labeled A through E, contacts are assigned at random on entry, and the documentation recommends at least 1,000 entrants before declaring a winner. Testing an automation branch is therefore a better-served use case in Drip than testing a broadcast.

Fifty active workflows is the real limit on this platform, and paying more does not raise it. Archive aggressively or consolidate branches.

Continue reading

Compare the tiers and the contact-based scaling on Drip pricing, read the full assessment in our Drip review, or see how it stacks up against similar platforms in Drip alternatives.

AAlaa Touil RRabeb How we test →

This review follows our email infrastructure testing methodology. We disclose affiliate relationships in our editorial independence policy.