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iContact features: what you get on each plan

Last verified Aug 27, 2026
Feature TL;DR (August 2026)
iContact prices all three plans at the same contact band and sells you a ratio instead. Standard, Premium and Ultimate are quoted at 500 contacts for $9, $16 and $24 a month, and what changes is how many sends each contact buys: 10x, 12x, then 15x. Read the tier column against one caveat: it comes from a single iContact surface, its plan comparison chart, and the free account iContact advertises appears nowhere on it. Chart consulted 27 August 2026.

Feature matrix

FeatureIncludedFrom planVerdict
Send limitPartialStandard10x contacts, then 12x, then 15x
UsersPartialStandardOne seat, unlimited from Premium
Landing pagesPartialStandardOne, unlimited from Premium
AutomationsPartialStandardOne, unlimited from Premium
SegmentsPartialStandardOne, unlimited from Premium
Contact listsPartialStandardTwo, unlimited from Premium
StoragePartialStandard250 MB, 500 MB, then 1 GB
A/B testingYesStandardRare on a cheapest paid plan
Email templatesYesStandardSame library on every tier
Landing page templatesYesStandardTemplates yes, quantity no
Custom fieldsYesStandardNo count published
Spam checkerYesStandardTicked on all three
FormsYesStandardTicked on all three
Subscribe-event automationYesStandardThe only trigger on Standard
Stock image libraryYesStandardTicked on all three
Basic reportingYesStandardOnly basic named anywhere
Chat and email supportYesStandardBoth on every tier
Advanced automation triggersYesPremiumSegment and date conditions
Social blocksYesPremiumAbsent from Standard
Social creation and postingYesPremiumAbsent from Standard
Subject line AIYesPremiumAbsent from Standard
AI contentPartialPremium20 transcriptions, then unlimited
Phone supportYesPremiumThe one support channel gated
Email verificationPartialPremiumWording differs, see below
Free accountUnknownAdvertised, never specified

One of everything, and a row that says three things

Standard is not a limited plan in the vague sense. It is literally a plan of one: one user, one landing page, one automation, one segment, two contact lists. Premium turns every one of those into unlimited for seven dollars more at the same contact count, which makes the Standard tier read less like an entry plan than like a demonstration of what the product does. The genuine surprise sits above it: A/B testing is on Standard, the cheapest paid plan. Most platforms in this directory gate it two rungs higher.

The email verification row uses three different vocabularies. It is called an add-on in the row label, marked absent on Standard, ticked on Premium, and marked “Included” on Ultimate. If Premium’s tick meant included, Ultimate’s word would be redundant; if it meant available to buy, the tick is misleading. iContact does not resolve this anywhere on the chart, so we record the row as partial and leave the Premium case open rather than guess which reading is right.

Two more gaps worth naming. The free account is promoted on iContact’s own homepage, credit card not required, and it is absent from the comparison chart entirely, so nothing published says what it contains or where it stops. And “AI content” is metered in transcriptions, twenty of them on Premium, a unit the chart never defines. Both belong in the same category as the verification row: not contradictions, but places where the only surface that states tiers stops short of stating them fully.

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Plan costs and contact bands are on the iContact pricing page. The overall assessment is in the iContact review, hostnames and ports under iContact SMTP settings, and comparable platforms under iContact alternatives.

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This review follows our email infrastructure testing methodology. We disclose affiliate relationships in our editorial independence policy.