| Feature | Included | From plan | Verdict |
|---|---|---|---|
| Send limit | Partial | Standard | 10x contacts, then 12x, then 15x |
| Users | Partial | Standard | One seat, unlimited from Premium |
| Landing pages | Partial | Standard | One, unlimited from Premium |
| Automations | Partial | Standard | One, unlimited from Premium |
| Segments | Partial | Standard | One, unlimited from Premium |
| Contact lists | Partial | Standard | Two, unlimited from Premium |
| Storage | Partial | Standard | 250 MB, 500 MB, then 1 GB |
| A/B testing | Yes | Standard | Rare on a cheapest paid plan |
| Email templates | Yes | Standard | Same library on every tier |
| Landing page templates | Yes | Standard | Templates yes, quantity no |
| Custom fields | Yes | Standard | No count published |
| Spam checker | Yes | Standard | Ticked on all three |
| Forms | Yes | Standard | Ticked on all three |
| Subscribe-event automation | Yes | Standard | The only trigger on Standard |
| Stock image library | Yes | Standard | Ticked on all three |
| Basic reporting | Yes | Standard | Only basic named anywhere |
| Chat and email support | Yes | Standard | Both on every tier |
| Advanced automation triggers | Yes | Premium | Segment and date conditions |
| Social blocks | Yes | Premium | Absent from Standard |
| Social creation and posting | Yes | Premium | Absent from Standard |
| Subject line AI | Yes | Premium | Absent from Standard |
| AI content | Partial | Premium | 20 transcriptions, then unlimited |
| Phone support | Yes | Premium | The one support channel gated |
| Email verification | Partial | Premium | Wording differs, see below |
| Free account | Unknown | — | Advertised, never specified |
Standard is not a limited plan in the vague sense. It is literally a plan of one: one user, one landing page, one automation, one segment, two contact lists. Premium turns every one of those into unlimited for seven dollars more at the same contact count, which makes the Standard tier read less like an entry plan than like a demonstration of what the product does. The genuine surprise sits above it: A/B testing is on Standard, the cheapest paid plan. Most platforms in this directory gate it two rungs higher.
Two more gaps worth naming. The free account is promoted on iContact’s own homepage, credit card not required, and it is absent from the comparison chart entirely, so nothing published says what it contains or where it stops. And “AI content” is metered in transcriptions, twenty of them on Premium, a unit the chart never defines. Both belong in the same category as the verification row: not contradictions, but places where the only surface that states tiers stops short of stating them fully.
Plan costs and contact bands are on the iContact pricing page. The overall assessment is in the iContact review, hostnames and ports under iContact SMTP settings, and comparable platforms under iContact alternatives.
This review follows our email infrastructure testing methodology. We disclose affiliate relationships in our editorial independence policy.