NetCom.no email settings that were correct a decade ago no longer work because NetCom no longer exists as a brand. NetCom AS was rebranded to Telia Norge on March 1, 2016, and the @netcom.no email service was folded into Telia’s infrastructure over the following months. If your mail client still points to netcom.no servers and refuses to connect, or your @netcom.no address stopped receiving mail, this guide covers what happened, how to move to Telia (the direct successor), and how to switch to Gmail or Outlook instead if you no longer want ISP-tied email.
NetCom.no mailboxes use Telia Norge servers (March 2016 rebrand)
NetCom AS was rebranded to Telia Norge on March 1, 2016 as part of TeliaSonera’s Nordic consolidation. The @netcom.no consumer email service was migrated to Telia infrastructure at the same time; pre-existing NetCom mailboxes that were carried through continue to authenticate against Telia’s mail servers. Settings below are what to configure in Thunderbird, Apple Mail, Outlook desktop, or any IMAP or POP3 client.
| Protocol | Server | Port | Encryption |
|---|---|---|---|
| IMAP (incoming) | imap.telia.no | 993 | SSL/TLS |
| POP3 (incoming) | pop.telia.no | 995 | SSL/TLS |
| SMTP (outgoing) | smtp.telia.no | 465 | SSL/TLS |
Username: full email address (@netcom.no if the alias was preserved through the March 2016 migration, or the newer @telia.no). Password: the Telia Norge account password (the same one used for Mitt Telia at telia.no). Confirm current hostnames and ports with Telia support, as ISP mail settings are periodically updated.
NetCom is Telia now. NetCom AS was rebranded to Telia Norge on March 1, 2016. The brand no longer exists; @netcom.no email service was migrated to Telia infrastructure. Any mail client still configured with netcom.no servers is trying to reach infrastructure that has not existed for a decade.
What happened to NetCom.no email
NetCom GSM AS was founded in 1993 as Norway’s second mobile network, breaking Telenor’s monopoly. Over the following years it was gradually acquired by Sweden’s Telia (later TeliaSonera, later Telia Company), with the ownership reaching 95 percent by 2000. Between 2011 and 2016 the brand carried Telia colors and logo, signaling the parent company’s identity, until the full rebrand on March 1, 2016.
The rebrand covered everything: mobile subscriptions, TV, broadband, apps, invoices, and consumer email. Existing @netcom.no email addresses were migrated to Telia infrastructure. For most customers the change was invisible: you kept using your address, the settings changed under the hood. For customers who ignored the migration prompts and left mail clients configured with old netcom.no hostnames, mail eventually stopped working entirely.
By 2026, no active NetCom mail server responds. The IP addresses and DNS records that historically pointed to NetCom mail infrastructure now point elsewhere or return no route. If you have not moved your mail client configuration to Telia settings, the connection is failing at the network level and no amount of port tweaking will fix it.
Option 1: Migrate to Telia (the official successor)
The clean path. If you are still a Telia Norge subscriber (which you are if you continued the NetCom subscription through the rebrand), your account already lives at Telia. You just need to update your mail client with current Telia settings.
1. Sign in to Mitt Telia
Go to telia.no and sign in with the credentials tied to your subscription. If the account originated at NetCom, Telia carried it over during the 2016 rebrand. If sign-in fails, use the reset flow to recover access.
2. Confirm your email address in Mitt Telia
Your address may still be @netcom.no in some cases, or it may have migrated to @telia.no. Both are managed through the same customer area. The Mail section (E-post) shows the active mailbox.
3. Configure IMAP or POP3 in your mail client
Use current Telia settings. Confirm with Telia support if a client refuses to connect; ISP settings are updated periodically.
| Protocol | Server | Port | Encryption | Username |
|---|---|---|---|---|
| IMAP (incoming) | imap.telia.no | 993 | SSL/TLS | full email address |
| POP3 (incoming, alternate) | pop.telia.no | 995 | SSL/TLS | full email address |
| SMTP (outgoing) | smtp.telia.no | 465 or 587 | SSL/TLS (465) or STARTTLS (587) | full email address |
Use IMAP over POP3: IMAP keeps your mail on the server, syncs across all devices, and preserves folder structure. POP3 downloads to one device and often deletes from the server, which is how people lose their whole mailbox when they change computers.
Option 2: Migrate to Gmail
If you would rather not be tied to an ISP for your email address, Gmail is the standard destination. Your address moves with you if you ever change internet provider.
1. Create a Gmail account
Go to gmail.com and set up a fresh account. Choose an address you can live with for the long term; the point of leaving NetCom is not doing this again in five years.
2. Import your existing mail if the account still authenticates
In Gmail, Settings then Accounts and Import then Import mail and contacts. If your @netcom.no (now Telia-hosted) account still logs in, Gmail can fetch the existing inbox one time.
3. Enable forwarding on the Telia account
From Mitt Telia, set the mailbox to forward all new incoming mail to your Gmail address. This catches mail from contacts who still have your old address in their address books.
4. Notify contacts of the new address
Send a change-of-address message from your new Gmail address, mentioning the old @netcom.no so recipients can search and update their contacts.
Do this while the underlying Telia account is still active: once you stop being a Telia subscriber or the mailbox is deprovisioned, import and forwarding disappear. The window to migrate cleanly is while everything still authenticates.
Option 3: Migrate to Outlook.com
Same shape, different provider. Microsoft’s outlook.com Settings then Sync email then Other email accounts handles imports from POP3 credentials. Best fit if you already use OneDrive, Office online, or a Microsoft 365 subscription.
Alternatives at a glance
Common issues after the NetCom rebrand
Mail client returns connection refused for netcom.no servers
The NetCom mail infrastructure was migrated to Telia in 2016 and the original hostnames were retired. Any client still using smtp.netcom.no or imap.netcom.no will fail at the DNS or TCP level. Reconfigure with Telia settings.
Cannot sign in to old NetCom webmail interface
The NetCom webmail interface is retired. Sign in through Mitt Telia at telia.no instead. Credentials should have carried over during the 2016 rebrand.
@netcom.no address stopped receiving mail
Either the address was migrated to Telia infrastructure (in which case sign in to Mitt Telia and check the mailbox status) or the underlying subscription lapsed and the mailbox was closed. Contact Telia support to confirm.
Contacts still send to @netcom.no
Enable forwarding on the Telia-hosted mailbox to catch these while contacts update their address books. Combine with a mass change-of-address notification from your new address.
Telia sign-in fails for a former NetCom account
If the account lapsed at some point between 2016 and now, it may have been removed. Contact Telia support and ask specifically about legacy NetCom account recovery.
Frequently asked questions
When exactly did NetCom become Telia?
March 1, 2016. NetCom AS was formally rebranded to Telia Norge under Telia Company ownership. The rebrand covered mobile, TV, broadband, apps, and consumer email. Ownership had been consolidating for years before the name change, but March 2016 is the official date the NetCom brand ended.
Can I still use my @netcom.no address?
If the underlying account was migrated to Telia during the rebrand and remains active, yes, but the mailbox is hosted on Telia infrastructure with Telia settings. Check Mitt Telia at telia.no to confirm the mailbox is present and note the current server hostnames.
What are the current Telia Norge SMTP, IMAP and POP3 settings?
IMAP: imap.telia.no port 993 SSL. POP3: pop.telia.no port 995 SSL. SMTP: smtp.telia.no port 465 SSL or 587 STARTTLS. Username is your full email address. Verify with Telia support if a client refuses to connect since ISP settings do get updated over time.
Is Telia Norge email free?
Email is bundled with an active Telia Norge broadband, TV, or mobile subscription. If you cancel the underlying service, the mailbox eventually goes with it, which is why many former NetCom customers prefer a provider-independent option like Gmail or Outlook.
Do I need to change my email address?
Not necessarily. If the migration during the 2016 rebrand preserved your @netcom.no address, you can continue to use it as long as the underlying Telia account is active. If you want independence from the ISP, then yes, migrate to Gmail or Outlook.
Can I export my old NetCom mail before switching providers?
If the mailbox is still authenticating (through Telia), configure it in Thunderbird or Outlook, wait for it to download all folders, and export locally to .mbox or .pst. This gives you an offline archive you own independently of the provider.
Where to go next
The NetCom rebrand is one of several Nordic ISP consolidations that ended distinct consumer email brands. If you are dealing with a similar migration from another legacy Nordic account, the same three-option framework applies.
Historical timeline of NetCom Norway
- March 1, 2016: NetCom AS formally rebranded to Telia Norge. All consumer services (mobile, TV, broadband, email) transition to Telia branding. @netcom.no email service migrates to Telia infrastructure.
- 2011 to 2016: NetCom operates under TeliaSonera colors and logo but retains the NetCom name, preparing customers for the eventual rebrand.
- 2000: TeliaSonera (later Telia Company) reaches 95 percent ownership of NetCom AS and delists the company from public markets.
- 1996: NetCom GSM AS is publicly listed on the Oslo Stock Exchange.
- 1993: NetCom GSM AS founded, ending Telenor’s mobile monopoly and becoming Norway’s second GSM operator.
Sending mail from your new address? Whether you stayed with Telia or moved to Gmail or Outlook, pre-validating recipient addresses with SMTPing before you press send catches disposables, catch-alls, and dead mailboxes that would otherwise hurt your deliverability. Thirteen validation types, twenty-five free checks daily, no card required. Try SMTPing free.
About the Author
Alaa · LinkedIn
Email infrastructure specialist with 8+ years of hands-on experience in SMTP, deliverability, and email verification. I’ve configured and troubleshot mail systems across Postfix, Exchange, and cloud relays, managed IP reputation and warmup campaigns, and built verification pipelines processing millions of addresses. My work spans DNS authentication (SPF, DKIM, DMARC, BIMI), bounce handling, blocklist monitoring, and compliance frameworks including CAN-SPAM and GDPR. I write every article on SMTPedia to give email professionals, developers, and marketers the accurate, RFC-grounded reference they need.
About SMTPedia
SMTPedia is an independent email industry reference covering SMTP, IMAP, POP3, email deliverability, marketing platforms, DNS authentication, and email verification. Every article is researched from official provider documentation, IETF RFCs, and industry best practices. Settings and configurations are verified quarterly.
We are cited as a source by ChatGPT, Microsoft Copilot, and thousands of email professionals worldwide. Learn more about our editorial process.
