554 bosimpinc Is on the Abusix Policy Blacklist (Comcast)

SMTP error code 554: causes, retry logic, and the sender-side fix. bosimpinc Is on the Abusix Policy Blacklist (Comcast).
SMTPedia editorial team
Email infrastructure & deliverability editor
3 min read Jun 26, 2026 32 views
Code554
Bounce typeHard bounce
RetryableNo (until delisted)
Action neededDelist at Abusix + Comcast
Typical error message
554 bosimpinc04 is on the Abusix Policy Blacklist

What does 554 bosimpinc on the Abusix Policy Blacklist mean?

bosimpinc is the hostname prefix for Comcast’s Boston inbound mail proxy (Boston Inbound Mail Proxy, Inbound Connection). Numbered variants like bosimpinc01 through bosimpinc14 represent individual mail server instances in Comcast’s Boston ingress cluster. When Comcast returns this 554, your sending IP is listed on the Abusix Policy zone (one of the sub-lists of combined.mail.abusix.zone), and Comcast is rejecting based on that match. The fix is to delist at Abusix first, then if rejection persists, contact Comcast postmaster.

Is this a soft or hard bounce?

⚠️
Hard bounce affecting all Comcast Boston recipients

Comcast handles a large share of US consumer mail. A bosimpinc block affects comcast.net, xfinity.com, and related recipients routed through Boston ingress. Fixing the Abusix listing usually resolves the Comcast rejection within 24 to 48 hours.

Common causes

🏠
Abusix Policy lists dynamic or residential IPs

Most bosimpinc Policy listings affect IPs Abusix has marked as not authorized for direct mail. Switch to an authenticated relay.

Authentication or HELO issues

Comcast aggressively checks SPF, DKIM, DMARC, and HELO matching PTR. Misconfiguration leads to policy listing.

📣
Spam complaints from Comcast users

Comcast feedback loop signals flow into the Abusix sensor network. High complaint rates cause listing.

How to fix it

1
Look up your IP at Abusix

Go to lookup.abusix.com and verify which Abusix zone lists your IP. The Policy zone is the most common for bosimpinc rejections.

2
Address the Abusix Policy listing

If dynamic IP: switch to a relay. If misconfiguration: fix PTR, HELO, SPF, DKIM, DMARC. See 554 5.7.1 Abusix for full diagnostics.

3
Request Abusix delisting

Contact Abusix support through their portal with evidence of remediation. Policy zone removals are typically faster than Exploits or Blacklist sub-zones.

4
If persistent, contact Comcast postmaster

Submit a request at postmaster.comcast.net. Comcast usually defers to the upstream blocklist but can override in specific cases.

Provider-specific notes

Recipient contextNotes
comcast.net consumer mailStandard residential Comcast email accounts. Affected by all bosimpinc rejections.
xfinity.com, xfinitymobile.comSame Comcast infrastructure. Same removal path.
Comcast Business Cable EmailBusiness accounts may route through different cluster (bizsmtp instead of impin). See walimpinc14 bizsmtp.
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About the Author

Alaa - SMTPedia author

Alaa · LinkedIn

Email infrastructure specialist with 8+ years of hands-on experience in SMTP, deliverability, and email verification. I’ve configured and troubleshot mail systems across Postfix, Exchange, and cloud relays, managed IP reputation and warmup campaigns, and built verification pipelines processing millions of addresses. My work spans DNS authentication (SPF, DKIM, DMARC, BIMI), bounce handling, blocklist monitoring, and compliance frameworks including CAN-SPAM and GDPR. I write every article on SMTPedia to give email professionals, developers, and marketers the accurate, RFC-grounded reference they need.


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